FREE US DOMESTIC SHIPPING ON SELECT ITEMS | DUE TO COVID-19 SHIPPING HAS SLOWED DOWN



Filter Only: Ventilated Sport Face Mask Filters

Sale price $ 1.95 USD Regular price $ 2.75 USD

Filter Only: Activated Carbon Filter Replacement (NOW AVAILABLE)

Activated Carbon Filter for Ventilated Sport Face Mask. The filter is recommended to be replaced every 30 days during normal circumstances. During times like these with a viral outbreak, we recommend to replace your filter every 2-5 days.  When in a foggy area, depending on the situation, the filter becomes black or damaged, please replace it in time. The activated carbon filter is not washable. For use with the Ventilated Sport Face Mask. Please note, we all have varying degrees of scent tolerability. It is possible this mask may not keep all scents out for you specifically. Due to COVID-19, no refunds will be processed for this purchase. See full care instructions for more information.

Please be aware that our masks only filter the air being breathed in and not the air being breathed out. Because of this, they will only provide filtration for those wearing the mask. If you believe you have been infected, our masks will not protect those around you from the spread of infection.

Our masks are not NIOSH approved. As part of the multi-phase testing process, our filters have been tested at Nelson Laboratories in Salt Lake City, UT and tested at 99.9% efficiency against particulates down to .1 microns in size. An N95 rating means that a mask filters at least 95% of particulates down to .3 micron.

There are multiple ways the COVID-19 virus can be contracted, and we recommend following all prevention measures provided by the CDC and WHO.

If you are using our masks against airborne pathogens, the mask must be washed with a sterilizing soap and filter replaced after each wear in order to prevent exposure and spread.

CDC website:  https://www.cdc.gov/coronavirus/2019-ncov/index.html

WHO website:  https://www.who.int/health-topics/coronavirus

Shipping: If you purchased this item during the Pre-Order, remember, you will receive a shipping invoice as agreed upon when you purchased between March and early May 2020. There was a shipping statement in this description explaining to expect a separate invoice for shipping. If you order today, shipping will be calculated at checkout.

Face Mask & Filter Handling Instructions:

Handle the cardboard shipping box with disposable gloves at all times to cut down on contamination of the box and its contents. Suggest you spray the box with sanitizing spray or use a disinfecting wipe before opening while following directions on your disinfecting product. The material of the mask is made of mesh cloth, a little smell is normal, you can remove the filter first. Then, soak in warm water for 15 minutes, the taste will slowly disappear, the activated carbon filter is not washable. Suitable for dust, anti-vehicle exhaust, anti-pollen allergy, PM2.5, Antiviral, for cycling, hiking, skiing and other outdoor activities.

**All items are non-refundable due to the COVID-19 outbreak. Once a package leaves Achy Smile Shop, we are not liable for missing items. You must turn in a claim to the US Postal Service, UPS, or FedEx, depending on the carrier used at the time of shipping.

***For personal use only. The mask should not be used (1) in any surgical setting or where significant exposure to liquid, bodily or other hazardous fluids, may be expected; (2) in a clinical setting where the infection risk level through inhalation exposure is high; or (3) in the presence of a high intensity heat source or flammable gas. Achy Smile makes no warranties, either express or implied, that the mask prevents infection or the transmission of viruses or diseases.

Color Disclaimer

Computer monitors are not all calibrated equally and color reproduction on the Internet is not precise. Since it is not possible to guarantee our online colors will look the same on all computers, we do not guarantee that what you see accurately portrays the color of the item in this listing.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • All Face Masks & Neck Gaiters due to COVID-19
  • Personalized items
  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):

  • Book/Journal/Artwork with obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at shop@achysmile.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shop@achysmile.com and send your item to: 2727 Fairwinds Ln #108, Fayetteville, NC 28306, United States

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 

Achy Smile Shop
2727 Fairwinds Lane #108
Fayetteville, NC 28306

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


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